Sunstate Motorcycles Sunshine Coast

Fantastic experience: Just had my V-strom 650 in for the first service and although I didn't purchase the bike from Sunstate they gave me a really good price. The service section staff were really friendly and very professional. I have had other bikes serviced at Sunstate and I have always found them to be efficient and reliable. Will continue to use them for future services. Well done and thanks again.

Fantastic experience: Always great service. Work is always on point! Thanks!

Negative experience: EDIT: Their reply is a lie, NO attempts to contact me at all. ZERO stars! DO NOT USE! WORSE EXPERIENCE EVER! POOR WORKMANSHIP, AWFUL SERVICE, AND LIES. Picked up my DRZ after a top-end rebuild and kick-starter install with leaking oil from rocket cover and cylinder, loose clutch / left mirror, loose exhaust connection and abnormal grinding gear sound from right side. They spent about 30-45 minutes while I was waiting, to attempt to fix that, only to have that leak again the next day! Took bike back for to get those issues rectified only to have the bike back in poor condition, stalling at idle, loose nuts and bolts and further oil leaks from side cover, breather hoses on directed onto top of the chain to have them chewed up, and now with a clicking valve sound and smoking engine. The clamp to the intake manifold from carburettor was on by a single thread. The throttle cable was loosened so much that it was nuisance and almost a hazard to operate the bike. After about 2000kms of on-road riding (not trusting the bike to go offroad since these cowboys touched it) it now stalls and the motor is blowing excessive amounts of smoke and uses a lot of oil. (I’ve topped up over 1 litre in these 2000kms) This was the issue I took the bike in the first place, to rebuild the top end including the valve stem seal. There are ample amounts of photographic evidence of these negligent works. Too many issues to list here in great detail, very very poor experience, at one point they were trying to tell me that it was normal to have oil on the outside of the motor, as they “use a lot of oil to put it together” Seriously??? It was clearly LEAKING OIL. This was just one BS from a handful they tried to feed me. Look, I’m no qualified mechanic, however I have worked on all of my bikes all my life and have done repairs very successfully, and I do all my own oil changes brakes chain sprockets countershaft seals clutch plates and carburettor cleans and services and so on… and never had issues. Point is, I’m not an idiot. And I do know how my bike feels, I ride it EVERY DAY as well as I do longer trips like to Birdsville, to The Daintree, to Melbourne, and so on… I have made numerous very polite attempts to try to sort this issue with the owner, however all my attempts were ignored. (posted letter with photos, and four phone calls leaving messages, all done in polite and to the point manner in detail) I will now get my bike fixed with a proper mechanic, then in due course this matter will be referred to QCAT and will demand full compensation for these negligent works and stress caused as well as my time wasted. It is absolutely unacceptable to have a dealership perform such poor quality works that actually causes further damage to one’s motorcycle and potentially creates a hazardous riding condition. (leaking oil, clutch handle comes loose while riding, and all the other loose bolts) My patience is gone with these cowboys, first thing first, I will get my bike working again, then they will pay for ALL the damages they caused.

Fantastic experience: Massive thank you to Jesse and Jared for helping with my purchase, couldn’t ask for a better experience

Positive experience: Lots of interesting bikes and nobody hassled me.