Gold Coast Harley-Davidson
Information about Gold Coast Harley-Davidson
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: 8:30-16h
Gold Coast Harley-Davidson® is the destination dealership for the South East Queensland and Northern NSW rider. We were named Harley-Davidson Australia & New Zealand Dealer of the Year for 2016. The industrial-inspired showroom is conveniently situated just off the Pacific Highway at Nerang, with the iconic H-D® Bar & Shield proudly highlighting the location, an exciting destination for all who love Harley-Davidson and the lifestyle it represents.
Our comment from DrivingSchools.Directory about Gold Coast Harley-Davidson:
Gold Coast Harley-Davidson is renowned for its lively atmosphere and welcoming staff, making it a must-visit for any motorcycle enthusiast. Customers have praised the exceptional customer service from staff members like Reece, Jake, and Dylan, who go above and beyond to ensure a seamless purchasing experience. Many reviews highlight the friendly and knowledgeable team that helps buyers feel part of the Harley family.
Visitors often commend the great variety of bikes available and the well-organized showroom. The dealership is well-reputed for delivering thorough and attentive service, from purchasing to maintenance. Customers also appreciate the team's expertise in helping with aftermarket parts and accessories.
However, there have been some mentions of occasional staff attitude issues and communication lapses during service visits. Feedback indicates that while many experiences are positive, ensuring consistent friendliness across all staff members is an area to improve.
Overall, Gold Coast Harley-Davidson is recognized for providing enjoyable buying experiences with a strong community vibe, making it highly recommended for anyone looking for new or used Harley-Davidson motorcycles.
Gold Coast Harley-Davidson: Reviews
Negative experience: I bought my first brand new 117 breakout from here.upon purchase they were all smiles.after purchase seems like the whole store except 1 or 2 of em didn't wanna know me i have been back to buy a couple of upgrades for my bike and even then felt unwelcome.shout out to Louie though in parts.he is quite genuine and interested in your actual inquiry.
Hi Jay. Thanks for your review and thank you for choosing us for your New Breakout. We appreciate your feedback and we will have a discussion in our next morning meeting about your experience. I will also let Luis know about your shoutout. We want nothing more than to make everyone feel welcome and be part of what Gold Coast H-D is about. We strive to be the best Harley-Davidson Dealership in Australia. Feel free to reach out to me if you have any further questions or concerns. Thanks Dylan, Dealer Principal, Gold Coast H-D. 07 5655 1795.
Fantastic experience: Got an amazing deal on a brand new 2024 Road Glide Ltd. The customer service was superb and my wife and I instantly felt a part of the H-D family.
G'day Jared, thanks so much for the review, it's great you had a fantastic experience in store. Enjoy your new bike and welcome to the family! Your friends at Gold Coast H-D®
Fantastic experience: My recent purchase of a new 2024 Street Bob at Gold Coast Harley Davidson proceeded flawlessly and the friendly assistance I received from all the staff members was outstanding and memorable. My initial meeting with Reece Blanch enabled the opportunity to gain information about the Street Bob model and future potential accessories. His friendly demeanour and that of all the other staff assured a pleasant time at Gold Coast Harley Davidson. Brian Carter
G'day Brian, thanks for taking the time to let us know how we are doing, we appreciate it, Reece in particular will be stoked. We are happy to hear the purchase of your new Street Bob went smoothly and we look forward to seeing you in store in the future :) Enjoy your new bike. Your friends at Gold Coast H-D®
Fantastic experience: Great showroom but the way multiple staff members ride southbound down the M1 in a morning is deplorable. Splitting moving traffic at 120+kph, weaving in and out of traffic and being downright dangerous whilst wearing staff uniform isn’t a great advert. EDIT: Thankyou to the dealer principal - review adjusted to 5*
Hello OR, thank you for your review, we appreciate your feedback. I have discussed your concerns with staff the need to adhere to the road rules and remain legal at all times whilst out riding. Please, if you wish to provide further input, you can reach out to me on (07) 5655 1795, thanks, Dylan, Dealer Principal, Gold Coast H-D®.
Fantastic experience: Awesome sales & team members. Can’t wait to take the new bike for a run.
Hey Darren, thanks and enjoy! Your friends at Gold Coast H-D®
Fantastic experience: I live in Alice Springs , a long way from the east coast Words are never enough to express my experience From the sales, finance , after market support THANKS to Jake , and kyle for making my whole buying experience hassle free and most importantly getting my new ride to the Alice Deb xxx
G'day Deborah, woah big ride! Thanks for the review, its' great to hear you had an awesome experience in store with your new bike purchase, always happy to help and take care :) Your friends at Gold Coast H-D®
Fantastic experience: This was my first purchase from Gold Coast Harley Davidson and it was seamless. Dylan was my original contact and off the bat he was very knowledgeable about the product and shared photos and a video of the bike. I purchased the bike and the Gold Coast crew took care of the rest. The bike was delivered to the door and it was exactly what I had seen in the photos and video. Thank you Dylan and Jake much appreciated.
Hey Tony, thanks for letting us know how we are doing, a new bike purchase is an exciting time and we work hard to make sure the whole process flows smoothly through the steps, enjoy :) Your friends at Gold Coast H-D®
Fantastic experience: I recently had a ticking sound coming from my engine and got it checked by the team within a day. Excellent service and feedback received. Pearl in the service department was an absolute legend!
G'day Taj, thanks for the 5* review mate, glad we could get you sorted out and Pearl will be stoked that she made a great impression! Your friends at Gold Coast H-D®
Fantastic experience: Just bought a new Ultra Limited from Gold Coast Harley Davidson and I love it. They handed me the keys for a Demo Ultra Limited to take it for a test ride for a couple of hours, wowww Reece, Jake and Brian and all the team of Gold Coast Harley Davidson are great to dealing with, answering all my questions and giving me lots of information about my new ride.
G'day Juergen, thanks for the great review! The team will be stoked to hear it! Enjoy your new ride :) Your friends at Gold Coast H-D®
Fantastic experience: The entire team at Gold Coast Harley make you feel welcome the second you set foot in the store. Everything from test riding to trying on gear they are happy to help and they don't push you to buy which is a nice change. Definitely one of the best experiences I've had.
Awesome review Josh! The team will be stoked - thanks for letting us know how we are doing. Your friends at Gold Coast H-D®
Fantastic experience: My brother and I recently purchased two HD Sport Glide's through Gold Coast Harley Davidson. The experience was exceptional. Reece, my first point of contact was friendly, efficient, thorough and professional. Jake provided honest competitive pricing. Kyle provided insurance quotations better than anything else I could find including my own multi-vehicle discounted policy through Shannons. When we arrived to collect the bikes ALL paperwork was ready and complete with both registration and insurance requiring only signing. Brian was a gem with parts knowledge and the fitting costs for our choices were very reasonable. The bikes were registered, insured, immaculate, full of petrol, all parts fitted, ready to go at the time scheduled. My brother and I have purchased multiple vehicles from multiple business over the years but none have provided a better experience than Gold Coast Harley Davidson. It was a pleasure from beginning to end. Thanks to all the staff at GC HD. Genuinely Highly Recommended.
G'day Stephen, wow - thankyou so much for taking the time to write such a detailed, honest and positive review. The team; Reece, Jake, Kyle and Brian be absolutely stoked to hear that the processes they implement instore are noticeably smooth, making your purchases as hassle free as possible :) What cracking bikes too! Enjoy your Sport Glides fellas! Your friends at Gold Coast H-D®
Fantastic experience: Great apparel selection, heaps of bikes
Thanks Rob! Your friends at Gold Coast H-D®
Fantastic experience: Just wanted to Thank Dylan, Reece & the team at Gold Coast Harley Davidson for the help and easy transaction on selling me my Pre-Loved Streetglide that was on the lot, Firm handshakes Brother. Rides like a dream. Looking forward to my first Saturday Barbecue meet with the Hogs to show it off! Thanks again.
G'day Tee, what a fine looking bike that is! Thanks for such a great review - Dylan, Reece and the team will be stoked to hear it. Enjoy your new wheels :) Your friends at Gold Coast H-D®
Fantastic experience: On a trip from Alice Springs down the centre across to Newcastle and up the coast with a mate all going well till got a bit of a rattle in the old girl. Called in to Gold Coast Harley the guys got straight onto the problem worked on it most of the. Problem solved unbelievable service could not be more helpful highly recommend them excellent service and staff.
What a great review Ron - thanks for that, we appreciate it! Happy we could get you rollin' again on the big trip. Your friends at Gold Coast H-D®
Fantastic experience: Thanks Reece and the team at Gold Coast Harley!! Took delivery today of a brand new breakout, they made everything quick and easy, was an awesome bunch to deal with!! 1 very happy customer
Thanks Robert for taking the time to let us know how we are doing - it's awesome to hear you bought a brand new breakout! Your friends at Gold Coast H-D®
Negative experience: If these guys contact you with regards to selling them your advertised Harley Davidson, be very very wary, very dodggie!!. Some fella called Scott rang me offering me a reduced price, for my Street Glide Special . I had been getting two or three messages a day with offers, all going nowhere, so seemed like easy option. He asked me if I would be prepared to deliver the bike, I live a few hours South in New South Wales, I suggested that they cover the cost for my mate (who also has three Harley Davidsons) to drive up and pick me up. I contacted Scott many times confirming that they were not going to attempt to lowball me once I had made the effort to go there, he said no problems. I was suss dealing with vehicle salespeople, but he genuinely sounded trustly, I should have known better. My friend and I both made our way to the Gold Coast, him in his car. You wouldn't believe it! the manager Steve come out with the pathetic list of items that needed doing to my motorcycle. Front tyre couldn't knock the back one as it was brand new, front one had plenty of life in it and wasn't too old, the smallest scratch on the front you've ever seen, and front rotors, which did not even a lip on them. Not a nice feeling being taken for a fool, told me he thought it was UN roadworthy, I asked him if he would mind if I go and get a independent roadworthy certificate, he didn't know what to say, I don't ride UN roadworthy motorcycles. The bike had 62,000 km on it (62400 now after the trip the the GC) is a very tidy example. These guys were always going to find a problem with it, and we all know if you look hard enough at a bike that's done 62,000 kilometres we could find something, its not show room. There was a nice fellow there when I was there trading in a motorcycle to buy a second hand Road Glide, using stone chips and scratches on the front of that, come on guys if you don't like scratches make an effort. My advice to those that would like to sell a bike to these guys have them come to you that way when they try and screw you can politely ask them to leave when they try to shaft you. My guess is this plenty of people desperate to sell their bikes, so they most probably get away with this scam, I wasn't desperate to sell, it'll sell, and until then I will keep Wheeling. These guys will reply suggesting that there was more wrong with my bike, there is absolutely nothing wrong with my bike. Of course I didn't see my travel money as promised. As expected and prediced they came back trying to say that my bike was damaged and unroadworthy:)) Apart from what I mentioned on the phone, they found the tiniest mark. they were never going to pay me what we agreed, I dont ride unroadworthy motorcycles, I value my life. You should have seen the state of the second hand bike they were handing over to the nice fella when I was there. Thousands of stone chips and scratches, can olny Imagine what they offer the poor dood that sold them that bike. Dodgy as!! I was warned, they have a bad reutation down here in Far Northern NSW. Coff Harley show much more custmer focus, just run down there is my advise.
Hey Andy, we do apologise that you travelled from Lismore to sell your Street Glide and it was not representative of what was in your advertisement. We have a duty of care to customers we retail motorcycles to, and therefore we have to take into account the Roadworthy items that needed to be replaced for us to on sell your motorcycle. If they were genuinely Roadworthy, and the damage to the motorcycle was accurately relayed to us before presenting it to us, we would have purchased the motorcycle when you rode it up. There was no intention to waste anyone’s time.
Fantastic experience: I picked up my first HD today, and I’m pretty excited! Massive thank you to Reece for all the help and support. Great service
Hey Luke, awesome to hear you had a good time in the store, thanks so much for your review :) Your friends at Gold Coast H-D®
Negative experience: Clothing section staff (2nd Sept) RUDE!!!!! I'm guessing I'm older than her preferred customers but having bought 8 Harley Davidsons in 6 years I consider myself a serious HD buyer, but was appalled by the lack of service and RUDENESS shown to my partner and I. Dylan I'd suggest sending her to the nearest trailer park and finding someone that can display common courtesy to customers regardless of their age. PS later that day I bought 1 riding jacket, 2 pairs of boots, 2 sets of wet weather gear, but nothing from your dealership thanks to her.
Hi Heather. Thank you so much for your review. We appreciate your info, even if its not positive. We have had a meeting with this staff member about your experience and have addressed with her how you feel. Dylan is currently on annual leave. If you wish to further this conversation, please reach out to myself, Steve Schilling, Standing in Dealer Principal, at 07 5655 1795. Again, we apologize for your experience. All of us at Gold Coast H-D strive to be the best Harley-Davidson Dealership in Australia.
Negative experience: Found these guys to be up themselves,rude and overcharged on getting some work done on my Deluxe.. Never going back. I order any parts to Harley shop up the motorway and it's worth the ride to be greeted by friendly, customer service focused staff.
Hello Alf, thank you for your review, we appreciate your feedback. I would like the chance to speak with you about your experience. I do not have your contact info. Please, if you can reach out to me on (07) 5655 1795, thanks, Dylan, Dealer Principal, Gold Coast H-D®.
Fantastic experience: It is an absolute pleasure to deal with this team of professionals. We bought a Harley from them 2 years ago, Marty in sales looked after us he went above and beyond to cater to our needs. Just had new pipes fitted and a service done and Brian took care of us. He was so knowledgeable in helping find exactly what we wanted and nothing was a problem for him. Pearl and the team in the serving department are awesome too. Thanks again for always ensuring we have the best experience when we visit and for taking such good care of our bike.
Hey Michelle, thanks so much for taking the time to write an awesome review! The team always like to hear that they are doing a great job and that our customers are happy with their experience in store. Your friends at Gold Coast H-D®
Positive experience: Dropped my 17 breakout off for a service 830 yesterday morning. Spent $80 on an uber and went to pick it up at 4, was told it wasn’t going to be ready today because the tech had only just got it. Disappointing about my bike but atleast they were kind enough to give me a loan bike, A “ Harley X500 “. So I spent the next 40 minutes questioning my sexuality on the ride home, following day, same 40 minute ordeal as the previous day. In the end, bill was adjusted accordingly to the inconvenience but communication goes a long way.
Hey Sam, thanks for your feedback, we appreciate it. Apologies once again, however we're glad we went some way to alleviating your issue with the loan bike. Dylan, Dealer Principal, Gold Coast H-D®.
Fantastic experience: Great Harley dealer to add to our worldwide list of dealers visited. Excellent range of T Shirts and extras for tourists (like we were) and also a good range of bikes to look over too. Need a car to get there if you’re staying at Surfers Paradise though.
Thanks so much for the review! Glad you had a great experience in store. Your friends at Gold Coast H-D®
Fantastic experience: I would like to thank Brian and the team at Gold Coast Harley!! The entire team have went out of their way to help me since purchasing my Harley. I always look forward to coming down and seeing the team in spare parts, they really do take their job seriously and their professionalism is second to none! Cheers guys!
Hey Tim, thanks for such a great review! The team appreciate it and we will see you next time :) Your friends at Gold Coast H-D®
Fantastic experience: I recently had to attend Gold coast harley-davidson to get a problem with my battery fixed. The service department went out of their way to fit me in that day as I am not local. All the staff treated me like I was a regular and not a first time customer. The service was explained to me and I was given option's on how they could fix the problem. I would recommend Gold Coast harley-davidson to any Harley owner.
Thank you for the 5-star review and kind words Brad. We really appreciate it and were happy to help. - Your friends at Gold Coast Harley-Davidson
Fantastic experience: Great store, good service and nice service
Thanks Jenni! Your friends at Gold Coast H-D®
Fantastic experience: Took my bike in for a service and to check out something specific on the bike. They updated me when I needed to know something and checked in with me while they worked on my bike. Awesome service and they even gave it back spotless. I feel like I've been genuinely looked after. On the way home i noticed they set my clock to the correct time which made me smile. I was too lazy and I didn't ask them to do that. Thanks guys . See u again
Hey Ben, thanks for such a great review, and we are glad you had a 5* experience at the store :) Your friends at Gold Coast H-D®
Fantastic experience: Buying my first Harley Davidson was a pleasure from the guys and girls at Gold Coast Harley Davidson. The staff are professional and very friendly. From Reece in Sales to Kyle in finance I found them all to be very patient and helpful for a first time Harley owner. Thanks guys I’ll definitely be back for upgrades.
G'day Jeffrey, thanks so much for such a great review, the team will be stoked to hear it! Thanks for the shout out to Reece and Kyle, its certainly appreciated. Enjoy your new Harley. Your friends at Gold Coast H-D®
Fantastic experience: Good variety of HD gear, accessories and bikes.
Thanks Shane! Your friends at Gold Coast H-D®
Fantastic experience: Bought my 2nd bike recently through Gold Coast Harley. Just want to thank the boys there Reece the salesman and Brian in parts for organising the parts to make the bike perfect and Kyle for helping make finance easy. Always a stress free experience and just a great team to deal with. Cheers guys
G'ay Shayne, awesome to hear you had a 5* experience at the store, the boys; Reece, Brian and Kyle will be stoked to hear it! Thanks for the review. Your friends at Gold Coast H-D®
Fantastic experience: Couldn't be more thankful to Reece and the team at gold coast HD. Incredibly patient with all my questions and the multiple changes with after market parts. Would 100% recommend if you are in the market for a new or used bike!
Hey Dale, thanks for such a great review - glad to help you get your perfect bike sorted! Your friends at Gold Coast H-D®
Fantastic experience: Perfect example of how a buying experience should be like, First time ever walking into GCHD, totally absorbed into the staffs passion, I had never experienced that before! within a few minutes of chatting to Reece I was out on a test ride. On return we made the deal Special mention to Shivaun for her exceptional service/knowledge helping me with ride gear. Out of all the years of dealing with other bike and car dealers GoldCoast Harley Davidson by far are the best to deal with , Thank you Team GCHD
Hey Adam, thankyou so much for such an outstanding review! We really appreciate it. Reece and Shivaun will be super stoked to here this. Enjoy your new ride. Your friends at Gold Coast H-D®
Fantastic experience: Make sure to ask for 'Kyle' to assist in finance....! The bloke gets it dun
Thanks for the 5* review! Glad we could help you out with finance. Your friends at Gold Coast H-D®
Fantastic experience: Got me my dream bike! It started with a cheeky text about how good the prices were, and next minute, I’m riding out with an FXLRST! Reece is an absolute superstar! He looked after me with my trade in and made sure I didn’t miss out on my new bike! After meeting Reece on a shop ride years ago, I knew I’d be buying my next bike from him! He's a bloody top bloke, thank you Reece! Kris is a champion! Communicated with me at every point about the mods I wanted added, and when the bike was ready for me! And he’s already helping me with future mods! Thank you Kris :) Nafan and Bob; I honestly can’t rate them high enough! They are always so willing to help me out, treating me like family every time I come in. These lads are an absolute asset to GCHD. And as a woman buying a motorcycle, I’ve never once felt uncomfortable, or spoken to in a stereotypical way, which is rare. I know I can come to them with any request, and they will make it happen. Thank you fellas!
Thanks Trudie, what an awesome review! Reece, Kris, Nafan and Bob will be super stoked to hear this. Your friends at Gold Coast H-D®
Fantastic experience: All the staff there are friendly and helpful. Awesome vibe in the shop with the current staff.
Thanks Daryll for the great review, the staff will be stoked! Your friends at Gold Coast H-D®
Fantastic experience: Just want to say a big thank you to the whole team at Gold Coast Harley Davidson but most notably, Luis. To have someone that understands a vision and shares that same passion. Luis went above and beyond to get the bike exactly how I wanted it. Wouldn’t have been able to do it without his help. Keep up the good work guys!!
Hey Dylan, thanks for taking the time to post such a great review! The team, and Luis especially will be totally stoked to hear this, he loves what he does and is always keen to pass this on to our customers, enjoy your ride! Your friends at Gold Coast H-D®
Fantastic experience: Thank you to Reece what an absolute legend with the purchase our new motorbike. Nerang Harley was the first motorbike shop and we were sorted, from day 1 he had patience and all the info needed made the process so easy. Cheers mate we will definitely be sharing with our friends and family the best place to go to if they ever need a motorbike.
Hey Dannielle, thanks for such an awesome review! Reece will be pleased to hear that you had a great experience at the store. Your friends at Gold Coast H-D®
Fantastic experience: Literally the best in the business! I can not thank Steve, Reece and the entire team at GC Harley enough for their absolutely amazing service and advice. They made the process of choosing and purchasing the right bike for me a complete pleasure! Nothing is an issue and they went above and beyond to spend the time and get it perfect. I wouldn't recommend anywhere else. 10 out of 10 all day!!
Hey Kurt, what an awesome review! Steve, Reece and the Gold Coast team appreciate it. Buying a bike is all part of the adventure and its important to take the time you need to get the right one for you! Have a fantastic time on your new ride. Your friends at Gold Coast H-D®.
Fantastic experience: Thanks so much to the legend Reece for sorting me out on my first Harley, run me through all the options and then very informed on best customization to do, he made the process so easy and smooth. The whole GC team are great and made the pickup day experience something to remember. From payment they made the custom changes and had me on the road in 2days. Thanks again Reece and the Team!!!
G'day Cory, what a great review! Thanks so much. The team, and especially Reece really appreciate it, we like a happy customer here at the Gold Coast. Enjoy your new bike! Your friends at Gold Coast H-D®.
Fantastic experience: Top service, top bike. Very positive experience in purchasing my new bike. Thanks team.
G'day Chris, thanks for the 5* review, glad you had a such a great experience. Enjoy your new ride! Your friends at Gold Coast H-D®.
Fantastic experience: Very satisfied with purchase and everything along with it insurance clothing etc. Service department Very Very good had cam and first service carried out ride unbelievable now thankyou.
Hey Sham, thanks for your fantastic review! We really appreciate it and we are glad to hear you had such a great experience with the Gold Coast team. Your friends at Gold Coast H-D®.
Fantastic experience: Got a great helmet. Pricey, got a little discount as a regular. The helmet has a face mask that can be removed. & Viser that comes up & down. Very lightweight as well.
Thanks for the top review Nicki! Your friends at Gold Coast H-D®.
Fantastic experience: Picked up my forty eight this morning,had a really good experience with the sales team,a wee bit of rain couldn’t wipe the big smile off my face riding my new bike home
Braaap! Thanks for the review Anne-Tone and have fun on your new ride. Your friends at Gold Coast H-D®.
Fantastic experience: Travelled 4 hours to get there for a great deal
Thanks Sha Shen! Enjoy your new wheels. Your friends at Gold Coast H-D®.
Fantastic experience: Staff are friendly. Nathan is spares really knows his stuff when it comes to Harley parts. Always knowledgeable and friendly. One of the better staff members.
Thanks for your 5 Stars Lorne and your shout out to Nathan, we appreciate it. Your friends at Gold Coast H-D®.
Fantastic experience: I see there are some bad reviews on here but it’s not all that bad my experience was great!! I started to liaise with Steele from the parts department for a couple of months as we were trying to find the perfect bars/risers for my height. After a lot of research I went with the 11”LA chopper Kage fighter I’m 5’11 HD ran into some trouble fitting the wires and it took longer than usual, but when I picked the bike up today it was so professionally done and looks sooo good!! Much to my surprise, they installed aftermarket LED indicators on the new bars which I didn’t even know about cause it wasn’t part of the quote. I had to travel down twice as I live far north so I believe they were showing compassion. Some people are quick to get angry and leave a bad review when it doesn’t go their way!! We all have bad days and things can always go wrong in the work place they’re not robots.
Thanks Martine! We're glad we could help. Thank you for your feedback and your 5 Stars, we appreciate it. Your friends at Gold Coast H-D®.
Fantastic experience: Great dealership, staff very helpful.
Thanks Gordon!
Fantastic experience: Easy to find parking. Good selection to choose from and staff was friendly, also to help me to find what I want.
Thanks Joyce. Your friends at Gold Coast H-D®
Fantastic experience: This was my first visit to Gold Coast Harley-Davidson and I was impressed. I went to the clothing section and I was helped by a wonderful young lady from there and then going to the spare parts area I received very friendly service also. (I think that he rides a Dyna??) A Great team all up from there.
Thanks Peter! We appreciate your 5 Stars. Your friends at Gold Coast H-D®
Fantastic experience: Great place if you're looking for a new Harley. Awesome bunch of people.
Thanks Jim!
Fantastic experience: Honestly can’t fault these guys. They’ve been so helpful with sorting aftermarket parts, general advice and always resolving any query I have. The team are a wealth of knowledge and customizing your bike is just one of their many strengths. Big shout out to Steele, Nathan, Andy, Rob, Jake, Kris, Mick & Dylan who have always given me their time and help over the years, it is so appreciated!
WOW, thanks Lauren and thank you for the shoutout to our Team. Your friends at Gold Coast H-D®.
Fantastic experience: I just recently bought my first Harley Davidson from these guys in the Gold Coast. My experience with them was nothing but awesome. The boys there made the process really easy and fast. Gratitude due to two people in particular, and that would be Will in parts and accessories and Kyle in Sales and Finance. Kyle made my experience painless and fast. Will was amazing at helping choose the right accessories to fit my specific needs for the bike. Overall just a great experience.
Thanks for your 5 Stars Saxon! We're stoked Will, Kyle & the rest of the team were here to help. Your friends at Gold Coast H-D®.
Fantastic experience: Dylan and the team are always great, just purchased my 4th Harley from over the years and they make you feel welcome and part of the family, always good calling in and seeing what's new in store, keep up the good work guys and girls, thanks for an awesome experience once again. cheers Waughy!
Thanks Andrew! We really appreciate your feedback and 5 stars. Always a pleasure working with you. Your friends at Gold Coast Harley-Davidson®.
Fantastic experience: Highly recommend gc harley davidson. Super friendly staff and Steele in parts has gone above and beyond in getting all the right bits to get my dyna dialed. Cheers legends
Thanks Beau! Your friends at Gold Coast H-D®.
Fantastic experience: Much better now that most of the city staff are there. Good to see old friendly faces.
Thanks for the 5* review Steve! Your friends at Gold Coast H-D®
Fantastic experience: Purchased a new Harley off the floor. Martin was a pleasure to deal with. Not too pushy and focused more on being helpful rather than too salesy. When it came to making a decision his communication was excellent, promtly returned calls and messages and really make you feel welcomed. 5 star service from thw whole team at GC Harley.
Thanks Chris! We appreciate your review for Martin and the rest of our team. Enjoy your new Harley. Your friends at Gold Coast H-D®.
Fantastic experience: Fabian, Kyle,Chris and the crew were very personable and awesome to deal with. Made purchasing my Street Glide ST a stress free, pleasurable experience. Highly recommended.
Thanks Matt, we're stoked to have been able to help. Thanks for your recommendation! Your friends at Gold Coast H-D®
Fantastic experience: A big shout out to all the wonderful people @ Harley-Davidson Narang ! You guys were amazing and we would highly recommend you to all who are in search of a bike etc you were helpful and amazing through the whole process , great with our kids and puppy so again a big big thank you
Thanks Carol, we're so happy we could help. Your friends at Gold Coast H-D®.
Fantastic experience: Just bought my first roadking here, Jordie,jake and kyle and Gold Coast Harley Davidson as a dealership..... AMAZING!!!!!. Amazing customer service very friendly staff. They are brilliant and worth the hour plus drive. Highly recommend you head on down or up to them.
WOW Awesome Review Basha T! Thank you, from all of us here at Gold Coast H-D.
Fantastic experience: As a person that may have a buying too many Harley Davidson’s problem Dylan and the crew make sure I always leave well looked after. Great service never rip you off and make sure you get exactly what you’re after! Very highly recommended. Cheers guys
Thanks for your 5 Stars Alfy! We appreciate your review. Your friends at Gold Coast H-D.
Fantastic experience: Awesome experience from start to finish. Big thanks to Jordie, Jake, Kyle and Kris. Super friendly staff, will definitely be a returning customer!!
Thanks Chris! We appreciate your 5 Stars and your shout out to the Crew. Your friends at Gold Coast H-D®.
Positive experience: Very helpful and good, hard working staff in accessories/clothing, spare parts and service department.
Thanks for your 5 Stars Dan! Your friends at Gold Coast H-D®.
Fantastic experience: Great customer service and advice, made an effort to solve my problem (damaged fender) Great range of gear in the shop One of the best Harley Davidson dealers i have dealt with.
Thanks Glenn!
Fantastic experience: Love going to this bike shop don’t get much of a chance as I come from townsvillie but I had been away on a 3 week boys bike trip when we dropped into the Gold Coast for a night and I started having trouble with the front end of my soft tail rang the boys at 4:45pm just before closing time and told them I was travelling and could they please help me out they said drop in when the gate opens at 8:30am and we will sort you out ended up being mayor problem in the front bearing and brake system and disk had to be replaced got me going in 4 hours and back on the road to finish my trip it was like a new bike thanks. Boys appreciate it catch ya on the next trip keep up the good work
Awesome feedback Scott. Thanks for making the trip in, giving us the 5 Stars and the shout out to our Service Dept. 3 thumbs up right back at ya. Your friends at Gold Coast H-D®.
Fantastic experience: Tyler, Jess, the rest of the service and parts crew and both the bike mechanics working today at Gold Coast Harley Davidson have my gratitude for their help today with my bike having a flat battery , I called the branch, spoke with Tyler and he promptly dispatched the service van to my house in Robina to collect both my bike and I The bike mechanics at very short notice fitted a new a battery for me and even took the time to fit some accessories at even shorter notice. The job was completely in good time and the bike was given back to be in very good clean order, Thanks very much for the great service harley GC !!
Thank you Anthony. We appreciate the shout out to Tyler, Jess and the rest of our team! Your friends at Gold Coast H-D®.
Positive experience: Friendly bunch and lots of parking Easy access from freeway. Lots of of bikes in stock
Fantastic experience: The team at GC Harley Davidson are outstanding Jordie and the rest of the team provided the best customer service I have experienced in 20 years at a bike shop.. I strongly recommend GC Harley to anyone.. Shaun & Tanya Fitzpatrick
Fantastic experience: Highly recommend Gold Coast Harley!!! If you want awesome service and people who care about the brand and your satisfaction. I always deal with Steele in parts and service, always extremely friendly and great atmosphere which is a massive plus for me as a customer as they all know what they are doing when giving me advice on any questions or direction as to what I’m trying to achieve……only place I’ll be taking my hard earned cash!!!!!
Fantastic experience: I've been to a lot of Harley shops along the east coast and Harley-Davidson Nerang has had by far the most helpful and friendly staff
Fantastic experience: Amazing customer service - Steele has gone above and beyond to track down parts for me. Friendly staff and professional service
Fantastic experience: Thanks to the service team for going above and beyond. Bought my bike new here, and have been looked after fantastically since. Really appreciate the great customer service.
Thanks Ben! We're stoked the Service Team looks after you. Your friends at Gold Coast H-D®.
Negative experience: Nice looking store however, visiting today I felt we might as well have been ghosts. Was looking for the energy n excitement that comes with HD but nope not here... don't get me wrong it wasn't a bad place but yeah from a customer point of view at least expected a "Hi! How you you doing? What brings you here?" Or anything to be fair but nope ... Nice place guys n gals but remember even on the slow days your few customers may have traveled a fair distance to get that "Hi how ya doin!" Least we got our poker chip lol. (Post edited... on coming to Auckland Harley-Davidson WOW what a place to visit... sorry Gold Coast I have to down grade you to one star)
Fantastic experience: We recently traded and purchased a new motorcycle GC HD. The entire process was seamless and to our satisfaction. We both appreciated the courtesy and respect shown to us by all dealership staff. A special acknowledgment is directed to Marty, Kyle and Jessica
Fantastic experience: Just picked up my new breakout from the team at Nerang HD. A huge thank you to Marty, Kyle and the girls for helping me out. Very professional and passionate about their jobs. They were easy to deal with and made me feel welcome as part of the HD family. I highly recommend anyone interested in purchasing a bike to see Nerang HD. I will most certainly support them with all my servicing requirements and any other custom work I plan on having done. Again , very Impressed with the team. Thank you again Marty for helping me finally own my dream bike. Very happy!
Fantastic experience: Everyone was very helpful, great selection of bikes Service dept. crew were great shall be getting hold of white walls for me
Fantastic experience: Friendly staff and great options on anything harley related, service centre guys really look after your bike
Thanks for your review!
Fantastic experience: Could not recommend the team at Gold Coast Harley Davidson any higher. Great service and 2 day turn around on trading in 2 Harley’s for a Brand new Road Glide. Thanks to all involved Dillon, Jake, Nathan and Kieran. Again Thanks
Thanks Jeff! We really appreciate your feedback and glad we could help you out. Enjoy your new ride and look forward to seeing you in-store again soon!
Fantastic experience: Thank you to the Team at Gold Coast Harley Davidson. Your service was awesome and friendly. This is my first Harley-Davidson and with the service you provided, I feel as if I have been part of the H-D family forever. I will definitely be coming back here for services, spare parts and accessories.
Thanks Shane, and welcome to the Harley Family!
Fantastic experience: A big thank you to all the team at Gold Coast Harley Davidson. I have total respect for you guys you understand,help and support is outstanding. Thank you very much. Cheers Mark Smith
Thanks Mark, it's a pleasure dealing with you!
Fantastic experience: Have dealt with these guys on numerous occasions and the product, staff and facilities are top notch.
Thanks Jamie!
Fantastic experience: I've been to Harley Davidson Nerang a few times now and received some amazing service from the lads there. I always get looked after by Kieran, Ben and Casey. These boys are amazing, providing genuine feedback, support and advice on all purchases and it's the reason why I always go back there and have brought all my friends with me to make their purchases. Thanks boys! Keep up the great work!!
Thank you for the 5-star review and kind words David. This is exactly what we love to hear! We really appreciate it and look forward to seeing you in-store again soon. - Your friends at Gold Coast Harley-Davidson
Fantastic experience: Big thanks to Jake, Kyle, Jess, Dylan the service was great and super helpful. Thank you Jake for putting up with my crazy questions and for recognising me as the rider. All the staff went out of their way to make me feel comfortable. Another thanks to Dylan and Kyle for the hard work you put in to get my financing through so quickly and all the girls giving me great advice on what riding gear I needed. They are so quick with follow up on the extra parts I needed! Definitely recommend the team at Gold Coast Harley, I’m so happy with my Bike it’s perfect. The team doesn’t disappoint at all.
Thank you for the 5-star review and kind words Keliko. We really appreciate it and were happy to help! We look forward to seeing you in-store again soon. Enjoy the ride! - Your friends at Gold Coast Harley-Davidson
Fantastic experience: My experience with Gold Coast Harley was amazing. You can tell these guys love their job. They are extremely friendly, very professional. Jake and Dylan helped me with my bike. These guys are easy to deal with and very knowledgeable about the product. Jessica from parts & accessories is a hard worker. If you need something organised for your bike contact her. You won’t be disappointed. Cheers
Thank you for the 5-star review and kind words Sash. We really appreciate it and look forward to seeing you in-store again soon. Enjoy the ride! - Your friends at Gold Coast Harley-Davidson
Fantastic experience: I Have been looking at various models and Jake Wright was excellent. He spent time going over the different models with me until we found the most suitable bike for my needs. All the staff were great and did not push me into purchasing extras. They simply showed me options and answered all my questions. I’m very happy with the bike and with the friendly helpful service I received. I’m sure I will be back quite regularly as I look to personalise my bike. Cheers.
Thank you for the 5-star review and kind words John. We really appreciate it. Enjoy your new ride! - Your friends at Gold Coast Harley-Davidson
Fantastic experience: Thank you to all the team at Gold Coast Harley I just recently took delivery of 2022 Street Glide special , I couldn't fault the service I received almost above and beyond the whole process was smooth and effortless , I highly recommend Gold Coast Harley for your next purchase Thanks team Gold Coast Harley.
Thank you for the 5-star review and kind words Anthony. We really appreciate it. Enjoy your new ride! - Your friends at Gold Coast Harley-Davidson
Negative experience: Checked online, was supposed to be open until 4pm, raced out of work and arrived at 3:10pm, it was closed and the guy was locking the gate :( Update your opening hours please? Some people rely on these
Thank you for taking the time to provide feedback. We would like to understand more about your experience. So that we can investigate further, could you kindly give our Dealer Principal, Dylan, a call on (07) 5655 1795, to provide more information? Warm regards, Gold Coast Harley-Davidson.
Fantastic experience: Great crew! Staff are friendly, informative and helpful. Workshop/mechanics know their stuff! Only place to take your Davidson if you want a good job.
Thank you for the 5-star review and kind words Cindy. We really appreciate it. - Your friends at Gold Coast Harley-Davidson
Fantastic experience: Fantastic environment...lots of parking if you drive. Just like every Harley Davidson dealership friendly helpful staff, not pushy at all.
Thank you for the 5-star review and kind words Chamil. We really appreciate it. - Your friends at Gold Coast Harley-Davidson
Fantastic experience: Recently purchased a pair of FXRG-6 Boots which are fantastic quality, with good price. Shout out to Jordy (hope I got that right), for excellent service & knowledge, went the extra mile to order in the right size. Thanks.
Thank you for the 5-star review and kind words Graeme. We really appreciate it and hope you enjoy your new boots! - Your friends at Gold Coast Harley-Davidson
Fantastic experience: Gold Coast Harley Davidson is a great place to get a new or used Harley. Friendly welcoming knowledgeable staff who are very helpful and who are very approachable. I would recommend them to anyone whose had a bad experience with another shop as they are great.
Thank you for the 5-star review and kind words JoJo. We really appreciate it. - Your friends at Gold Coast Harley-Davidson
Fantastic experience: A big thank-you to the staff here. All of them were kind, friendly and helpful. These types of environments can be intimidating for women. I very much appreciate the service I received. I will be back to spend more money!
Thank you for the 5-star review and kind words. We really appreciate it and look forward to seeing you in-store again soon. - Your friends at Gold Coast Harley-Davidson
Fantastic experience: Awesome group of people to deal with across the team. My sales person, Marty Janssen was A1, made the deal effortless. Was punctual, helpful and always got back to me on time. I was an interstate buyer and Marty even arranged the transport for me. Thanks Gold Coast Harley
Hi Daniel, thank you for the 5 stars and the awesome review! We look forward to helping you again. Your friends at Gold Coast H-D®.
Fantastic experience: Rang them up for parts and delt with a guy named Nathan. Was very helpful and all the boys over there. I would highly recommend these these guys any day. Thank you for all your help. Will be dealing with you again
Hey Daniel, thanks for the awesome review. We look forward to seeing you in-store again next time. Your friends at Gold Coast H-D®.
Negative experience: NOT RECOMMENDED Realised they picked and sent me the wrong part number on a small order I placed earlier this year and thought I’d message them about it as the part is no good to me. Have sent two emails now and no reply lol . Says a lot about there care factor hahaha
Hey Peter, we always appreciate the feedback, we will get back to you as soon as possible.
Fantastic experience: Great spot with great service. Always someone who can find an answer to your Harley questions especially in the spare parts department
Hey Brayden, thanks for the great review. Your friends at Gold Coast H-D®
Fantastic experience: Went to check out the glide special and heritage, had them both there, was awesome. Staff told me exactly and straight up what I wanted to know, very knowledgeable. Also had a large range of bikes new and used in stock.
Hey Malcolm, thanks for the great review. Your friends at Gold Coast H-D®
Fantastic experience: Have never been there before today, very friendly and helpful staff and most of all a great array of bikes
Hey Kevin, thanks for the 5 stars! We hope to see you again. Your friends at Gold Coast H-D®.
Fantastic experience: Best experience buying a bike I ever had. Kyle, Jake and nick made the experience easy, no dramas and I got the bike and deal that we were all happy with. Looking for a new or used Harley give these blokes a go. Thanks heaps guys.
Hey Wayne, thanks for the great review. Enjoy your new ride. Your friends at Gold Coast H-D®.
Fantastic experience: Jess in Spare Parts was a gem to deal with. Tracked down some items that were otherwise on back order, and arranged freight to my home town. Great customer service!!!
Hey mate, thanks for the kind words and great review. Your friends at Gold Coast H-D®.
Fantastic experience: This is my favourite Harley Davidson store. Staff are always friendly and respectful and the service has always been exceptional. We generally spend an hour at least when we visit from Brisbane and have found the staff helpful and knowledgeable. The variety of merch etc is always great too, so much to choose from. Well done Harley GC, don't ever change. J & S
Hey guys, thanks for such a great review and travelling the distance to come to our store. We can't wait to see you both again. Your friends at Gold Coast H-D®.
Positive experience: They have some interesting special events. Sausage sizzles, demonstrations, rides etc. Well done & thanks guys. Pricing & negotiation skills needs work.
Hey Maree, thanks for the feedback, we appreciate you stopping by the store and look forward to seeing you again soon. Your friends at Gold Coast H-D®.
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